A sincere thank you - and an apology
To everyone who supported our July presale: thank you.
Your response was extraordinary. In just 14 days, we received orders equivalent to almost 50% of our usual annual sales.
For a small business like ours, that level of support was both humbling and genuinely amazing.
Unfortunately, what should have been a straightforward three-week shipment of bottles from China became anything but straightforward. Global shipping delays pushed the arrival of our container back by around four weeks, with the journey ultimately taking more than seven weeks.
That meant many of you who ordered in July, expecting your bottles to be dispatched in late August, had to wait far longer than either you or we anticipated.
We know that was frustrating.
Normally, we pride ourselves on getting orders packed and dispatched the same day. Watching orders pile up while we waited for something completely outside our control was one of the most trying periods we've had as a small business.
The important bit: every presale order has now been dispatched and fulfilled.
And we want to say a proper thank you for your patience, your understanding and, most importantly, your business.
A little something from us
We'll be sending presale customers the code:
SORRY25
It gives you special $25 pricing on all Gin and Vodka.
The code will be sent to you by SMS.
And because we wanted to do something a little more substantial for those who supported us, we've also set aside a limited number of 9-bottle boxes for just $195.
That works out to only:
$21.67 per bottle
These boxes are strictly limited, and once they're gone, they're gone.
The presale certainly didn't unfold the way we planned.
But the extraordinary response reminded us just how fortunate we are to have customers willing to support an independent Australian business like ours.
Thank you for sticking with us. Thank you for your patience. And thank you for making those 14 days in July something we will never forget.
- The Team